A FEW OF THE QUESTIONS CLIENTS ASK US
Below are a few of the questions out clients ask about our service, the products we use and what makes The Shower Dr different!
FAQ Shower Dr Brisbane and Sunshine Coast
FAQ Shower Dr Brisbane – These are some of the common question our customers ask about bathroom renovations and leaking showers.
What kind of work does The Shower Dr undertake?
We are a specialist shower repair company and a part of Queensland Epoxy Solutions. We do all bathroom repairs, fix leaking showers, undertake full bathroom renovations including shower screens and also have experience in bathrooms for the disabled.
Much of our work focuses on repairing leaking showers which if not attended to can lead to structural damage to the home. Many of our clients opt for our bathroom rejuvenation service which is a complete bathroom makeover at the fraction of the cost of a renovation. This is a great option for customers who are selling a home as the state of the bathroom is one of the most important things that buyers consider.
Are you licensed and qualified?
Yes we are, we are tradesmen not salesmen. Our QBCC licence number is 111 2464, we are also members of the HIA. We take our work very seriously and all of our technicians undertake specialist training in our specific field and also with the products we use.
Does it cost anything to get a quote?
No, our technician will come to you, examine the work to be undertaken and usually give you an on the spot, written obligation free quote. If necessary we will do a free leak detection test. All of our quotes are valid for 30 days.
In what suburbs do you work?
We repair showers and do general bathroom repairs including tiling in the whole of South East Queensland. This covers all of Brisbane, Logan, Ipswich as well as the Gold and Sunshine Coasts.
What products do you use and why?
Is your work guaranteed?
Absolutely, all our work carries a written guarantee of up to 10 years. Because every job is different the guarantee we will offer you may vary accordingly depending on the condition of the bathroom, the warranty given will be discussed with you before work starts. All of our products carry a 10 year guarantee against mould, leaks and colour change.
How do I know if my shower needs attention?
Usually you’ll know because water had become apparent somewhere else in the house. Peeling, missing or mouldy silicone is the first sign of water ingress, if not attended to this will always result in a waterproofing failure over time. Other signs can be damp carpet, swollen or rotting architrave or skirting boards, missing grout between tiles, damp stains or smell.
How long will does a Shower Dr Epoxy service take?
Depending on the scope of work required and moisture content a Shower Service takes between 6 – 8 hours. Bathroom Rejuvenations can take between a day to three days again, depending on the scope of work. We will be able to give you an accurate assessment when we provide a quote.
Your shower can be used again 24 hours after the completion of the service.
How long before the service should we stop using the shower?
It is recommended that the area be clear, clean and dry before the shower service so we ask clients not to use the shower or shower bath on the day of the service. In cases when there is significant water damage we may require that the shower not be used for 2 days to ensure that the area is fully dry.
Is your shower repair service noisy or dusty?
There will be minimal noise, mess and disruption on the day of the service. Our tradespeople are tidy and understand that they are working in your home and any dust is cleaned up by the technicians who are equipped with vacuum cleaners. You bathroom will be spotless when our technician leaves your home.
Does epoxy grout leave a strong smell in the house?
A normal shower services will leave no noticeable or lasting smell in the bathroom. Should any silicone or sealant leave a slight odour it will dissipate very quickly.
Do you offer shower screen replacement or tiling service?
Yes, we do. The Shower Dr scope of work goes from a simple Shower Service though Bathroom Rejuvenation to full Bathroom Renovations. We are very happy to provide and fit new shower screens should you require one and we also carry out tiling works. Your technician can do straight forward tiling work such a replace cracked or broken tiles subject to tiles being available. For full renovations we employ our own tilers.
Does by home insurance cover leaking showers?
In general house insurance doesn’t cover repairs to leaking showers. Home and contents insurance may cover damage to other rooms but not the shower or bathroom area. Insurance usually covers burst pipes pr damage caused by an accident.
Your best insurance cover is to repair any potential problems before a leak starts. See How do I know if my shower needs attention? above.